Last updated: November 4, 2026
Who we are
FindabilityAI operates the website at https://findabilityai.com. Our mailing address is 60 Fern Rd, Red Deer, AB, Canada T4N 4Z4.
This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law.
Information we collect
Information you give us. When you request an assessment or sign up through a form on this site, we collect what you enter, such as your name, business email, website, and any details you share about your goals.
Technical information. Our website, hosting, and security tools automatically record information such as your IP address, browser type, and the pages you visit. We use this to keep the site secure and working properly.
How we use your information
We use the information you provide to respond to your request, prepare an assessment, and follow up about our services. If you agree to receive emails from us, we may send you updates about our services and research. Every marketing email includes a way to unsubscribe, and you can withdraw your consent at any time.
We also use technical information to protect the site from spam, misuse, and security threats. We do not sell personal information.
Service providers
We use a small number of service providers to run this website and our email communications. They process personal information on our behalf and only for the purposes described here.
- EmailOctopus manages our forms and email lists. Information you submit through our forms is stored and processed by EmailOctopus.
- Google Analytics, provided by Google, measures how visitors use the site, such as which pages are viewed and how visitors arrived. It uses cookies and processes information such as your IP address, device, and browser details.
- Wordfence and Akismet provide security and spam protection and may process IP addresses and form or comment content to detect abuse.
- Our web hosting provider stores the website and its server logs.
Some of these providers may store or process information outside Canada, including in the United States, the United Kingdom, or the European Union. When that happens, the information may be subject to the laws of those countries.
Cookies
This site uses cookies that are needed for it to work and stay secure, including security cookies and cookies used when site administrators log in. We also use Google Analytics, which sets cookies to measure site traffic and understand how visitors use our pages. You can opt out of Google Analytics with Google's browser add-on at https://tools.google.com/dlpage/gaoptout, or block or delete cookies through your browser settings, although some parts of the site may not work as expected.
How long we keep information
We keep the information you submit for as long as we need it to respond to you and manage our business relationship, or until you ask us to delete it, unless we are required by law to keep it longer.
Your choices and rights
You can ask to access the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it. You can unsubscribe from our emails at any time using the link in any message. To make a request, reply to any email you have received from us or write to us at the mailing address above. We may need to confirm your identity before acting on a request.
Changes to this policy
We may update this policy as our website and services change. The date at the top of this page shows when it was last revised.